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privacy policy

Freestyle Co., Ltd. (hereinafter referred to as "our company") respects the personal information of customers who use our services, and handles personal information obtained through our services in accordance with the following policy.

Basic policy

  1. We are fully aware of the importance of protecting personal information, and have established the following operating principles to properly handle and protect your personal information.

  2. We will handle personal information within the scope of the purpose of use that has been clearly indicated to the customer. In addition, we will not disclose or provide personal information provided by customers to third parties unless we have the consent of the customer or there is a valid reason.

  3. We will keep the personal information entrusted to us by our customers accurate and up-to-date, and strive to prevent unauthorized access to personal information, loss, destruction, falsification and leakage of personal information.

Compliance with laws and regulations

We will comply with laws and regulations regarding the protection of personal information when handling personal information.

Purpose of collecting personal information

When we ask customers to provide us with personal information, we will specify the purpose and limit its use within that scope. If there is a need to use personal information beyond the scope of the purpose specified at the time of provision, we will notify the customer in advance and use it only within the scope of the customer's consent.

Protection and management of personal information

In addition to implementing appropriate and reasonable levels of safety measures to prevent unauthorized access and alteration of personal information from outside, we also take necessary measures to prevent unauthorized use and leakage within the company. We will continue to strive to take measures.

Disclosure of Personal Information and Provision to Third Parties

We will not disclose personal information to third parties without the consent of the customer. However, personal information may be provided to subcontractors such as relevant financial institutions and delivery companies for the purpose of shipping products and making payments. In addition, we may disclose personal information without obtaining the consent of the customer even if disclosure is requested by an institution such as a court, the police, or a lawyer based on the law.

Obligation to manage outsourcing

We may outsource the handling of your personal information to a third party within the scope of the purpose of use. We will also manage and supervise outsourcing contractors as well as have them implement appropriate management to prevent the leakage and unauthorized access of customers' personal information.

Improvement of internal system

Our company conducts training on the handling of personal information within the company and strives to protect the personal information of our customers.

Inquiries, corrections, and deletions regarding the disclosure of personal information

If the customer himself/herself wishes to confirm the personal information held by our company, we will disclose it only if we can confirm the identity of the customer. As a result, if there is an error or change in the customer's personal information, and the customer requests correction or suspension of use, we will correct or delete it.

Purpose of use of personal information in electronic media

Personal information collected through various services in electronic media provided by our company will be used for the following purposes.

  1. About our online hotel reservation (PC and mobile terminal)
    We will use the personal information of our customers who have provided us for accommodation reservations through our online hotel reservation in accordance with our online terms of use in order to improve the convenience of our customers and ensure that they can stay without inconvenience.

  2. About our mail members (APPI rabbit club members)
    For customers who have registered as our mail members, we will use it to deliver mail magazines distributed by our company and to send gifts.

  3. About conducting the questionnaire
    The questionnaires we conduct through electronic media will be used for market research and marketing activities to provide more valuable information. However, we will not directly contact customers who have cooperated in surveys based on collected survey data through e-mail, etc., but we may contact them through e-mail, etc. when there is a need to send rewards.

  4. About online shopping
    We will only use the personal information of customers received for ordering products through our online shop only for necessary operations such as shipping products and collecting payments.

About SSL (https)

When sending personal information using a form in the services we provide through electronic media, we use the SSL server certificate of "VeriSign Japan" and encrypt it in order to prove its existence and protect privacy. communication is realized.

About cookies

A cookie is information sent from a web server to a user's browser and stored on the hard disk of the user's computer. If the user "permits" the sending and receiving of cookies in the browser settings, the web server can send each cookie to the user's browser, but the user's browser does not allow the web server itself to protect privacy. Allows access only to cookies sent by

  1. The services we provide through electronic media use cookies to achieve this. However, our system does not store and communicate information such as personal information in the cookie itself.

  2. We use cookies to investigate access trends on our website. However, this is not personally identifiable.

Policy change

In order to change laws and strengthen personal information protection, etc., we may make improvements such as changing or modifying the contents of this policy as necessary.

Inquiries about personal information protection policy

Freestyle Co., Ltd.

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